Return Policy

Your satisfaction is our priority

↻ Replacement Policy

We offer product replacements only - no cash refunds. If you receive a defective, damaged, or incorrect item, we will gladly replace it with a new one at no additional cost.

Replacement Conditions

✓ Eligible for Replacement

  • Item must be unused and in original condition
  • All original packaging, tags, and accessories included
  • Product received is defective or damaged
  • Wrong item was delivered
  • Request made within 7 days of delivery

⚠ Not Eligible for Replacement

  • Items that have been used or show signs of wear
  • Products damaged due to misuse or negligence
  • Items without original packaging or tags
  • Requests made after 7 days of delivery
  • Change of mind or buyer's remorse

Replacement Process

1

Contact Us

Email us with your order number and reason for replacement

2

Approval

We'll review and approve your replacement request

3

Return Item

Ship the item back using our provided return label

4

Receive Replacement

Get your new item within 5-7 business days

Important Notes

  • No Refunds: We do not offer cash refunds under any circumstances
  • Shipping Costs: Return shipping is free for defective/damaged items
  • Processing Time: Replacements typically take 5-7 business days after we receive the returned item
  • Inspection: All returned items will be inspected before replacement approval

Need Help?

Have questions about our replacement policy? We're here to help!