Warranty Information

Complete warranty coverage and claim process for all Al Khaleej Electronics products

100%

Genuine Products

15+

Years Experience

24/7

Support Available

Warranty Coverage

We stand behind every product we sell with comprehensive warranty protection

Official Manufacturer Warranty

All our products come with genuine manufacturer warranties. Direct support from brands like Super Asia, PEL, Haier, and more.

Fast Repair Service

Expert technicians with genuine spare parts. Most repairs completed within 48-72 hours of service request.

No Hidden Costs

Warranty repairs are completely free including labor charges. Only pay for parts if needed after warranty period.

Important Warranty Information

  • Keep your purchase receipt safe - required for warranty claims
  • Register your product within 30 days of purchase for faster service
  • Warranty is void if product is damaged due to misuse or unauthorized repairs
  • Home service available for major appliances in Punjab cities

Warranty by Product Category

Different appliances, different coverage periods

Washing Machines

2-3 Years Comprehensive

Complete coverage for motor, drum, and electronic components

  • Motor: 3 years warranty
  • Drum & Body: 2 years warranty
  • Electronic parts: 1 year warranty
  • Free home service available

Brands: Super Asia, Haier, PEL

Refrigerators

1-2 Years + 5 Years Compressor

Extended compressor warranty for peace of mind

  • Compressor: 5 years warranty
  • Cooling system: 2 years warranty
  • Body & shelves: 1 year warranty
  • Free gas refilling if needed

Brands: PEL, Haier, Dawlance, Orient

Air Conditioners

1 Year + 5 Years Compressor

Comprehensive coverage including installation warranty

  • Compressor: 5 years warranty
  • PCB & controls: 1 year warranty
  • Installation: 6 months warranty
  • Free gas charging if needed

Brands: Haier, Gree, Orient, Kenwood

Room Coolers

1 Year Comprehensive

Complete motor and body warranty coverage

  • Motor: 1 year warranty
  • Body & tank: 1 year warranty
  • Pump & controls: 1 year warranty
  • Free service available

Brands: Super Asia, Orient, Kenwood

How to Claim Warranty

Simple 4-step process to get your appliance repaired or replaced

01

Contact Us

Call us at +92 309 8282990 or WhatsApp with your purchase receipt and describe the issue. Our team will guide you through the process.

Available 24/7 on WhatsApp

02

Schedule Inspection

We'll schedule a technician visit to inspect your appliance. For major appliances, home service is available across Punjab.

Free home inspection

03

Diagnosis & Repair

Our expert technician will diagnose the issue and repair using genuine spare parts. Most repairs completed on the same day.

Genuine parts only

04

Quality Check

After repair, we test the appliance thoroughly and provide a service warranty on the repair work completed.

30-day service warranty

Need Immediate Assistance?

For urgent warranty issues or emergency repairs, contact us immediately

Terms & Conditions

Important information about warranty coverage and limitations

What's Covered

  • Manufacturing defects - Faulty parts or components
  • Motor failures - Complete motor replacement if needed
  • Electronic malfunctions - PCB and control panel issues
  • Compressor issues - Cooling system problems
  • Normal wear & tear - Components failing under normal use
  • Installation issues - Problems from our installation
  • Free home service - For major appliances in Punjab
  • Genuine spare parts - Original manufacturer parts

100% coverage for manufacturing defects

What's Not Covered

  • Physical damage - Drops, impacts, or accidents
  • Water damage - Flooding or moisture exposure
  • Misuse or abuse - Using appliance incorrectly
  • Unauthorized repairs - Third-party service attempts
  • Power surge damage - Electrical fluctuation damage
  • Cosmetic issues - Scratches, dents, or color fading
  • Consumables - Filters, bulbs, or disposable parts
  • Commercial use - Business or industrial usage

Damage from misuse voids warranty

Important Requirements

Purchase Receipt

Original purchase receipt required for all warranty claims. Keep it safe!

Registration

Register your product within 30 days for faster warranty service.

Authorized Service

Only use Al Khaleej Electronics authorized service to maintain warranty.

Questions About Warranty Terms?

Our customer service team is here to clarify any warranty-related questions

Need Warranty Support?

Our dedicated team is here to help with all warranty-related queries

WhatsApp Support

Quick responses for warranty claims, service scheduling, and technical support

+92 309 8282990

Start WhatsApp Chat

Phone Support

Direct phone support for urgent warranty issues and immediate assistance

+92 309 8282990

Call Now

Visit Our Store

Bring your appliance and receipt for in-person warranty assistance

Main Bazaar, Raiwind, Lahore

Get Directions

Support Hours

Store Hours

Monday - Saturday: 9:00 AM - 8:00 PM

Sunday: Closed

Phone Support

Monday - Saturday: 9:00 AM - 8:00 PM

Sunday: Emergency only

WhatsApp Support

Available 24/7

Instant responses during business hours

Quick Warranty Request

Fill out this form and we'll get back to you within 2 hours